FAQ
Frequently Asked Questions
What is Pixel Noir Studio?
Studio is our all-in-one offer for freelancers and SMEs. We build your custom site and connect it to a system that books appointments, answers clients 24/7, generates your quotes and sorts your inbox. You pilot everything from your phone, no technical tools to learn. Setup from €1500, then a subscription from €29/month with only what you need: the assistant that answers clients comes with Intelligence (€79/month), inbox sorting with Pro (€109/month).
What are the Studio prices?
Three plans, prices excluding VAT: Essentiel at €29/month (the site that receives: bookings or appointments, requests, control from your phone), Intelligence at €79/month (text reminders, orders and online payment, quotes and signature, a chatbot that answers, site in several languages) and Pro at €109/month (the chatbot books appointments, the assistant drafts your email replies and your quotes, blog and social media). Site setup from €1500. 6-month commitment.
Studio or a showcase website?
Both are sites we build for you, the difference is what they do. Studio is a site that works: it books appointments, answers clients 24/7, generates your quotes, and you run it from your phone. Setup from €1500, then from €29/month. A showcase site, from €500, is delivered once, without subscription: changes go through us, on quote. Studio pays for itself the moment it captures one client outside business hours.
How much does a website cost?
Showcase site from €500, paid once, the exact price on quote. E-commerce from €1,500, then a monthly follow-up on quote. Studio: setup from €1,500, then from €29/month. Building a site can be paid in instalments, at no extra cost. Web app and SaaS on quote. Professional email with Microsoft 365 from €300. All prices are public and fixed once quoted, no surprises mid-project. For a site paid once, the domain name renews every year at market price. With Studio, it is included in the subscription.
Can I pay for the website in instalments?
Yes, at no extra cost, for a showcase site, an online shop or the Studio setup: just ask us. The number of payments depends on the project and is written in the quote, with its dates. The first is paid when you sign. The timeline doesn't change: your site is delivered just as fast. If a payment isn't made on the agreed date, the site is taken offline until payment.
How long does it take to build a website?
Showcase site delivered in 7 business days once we have your content (text, photos, logo). E-commerce 2 to 4 weeks depending on product count. Studio delivered in 3 weeks (site + system connection). Web apps quoted with precise timeline in the proposal.
Does Pixel Noir use WordPress?
No. We build with Next.js (React + TypeScript), the modern stack used by Netflix, TikTok and Notion. Concrete result: high PageSpeed score, zero vulnerable plugin to patch weekly, lightweight hosting, superior SEO. No page builders like Elementor or Divi either. The site stays fast even after 5 years, without tech debt.
Why Next.js rather than an online site builder?
Three concrete reasons. 1) Performance: high PageSpeed score, which directly impacts your Google ranking. 2) No lifetime rent for a limited visual editor. 3) Native GDPR compliance (no parasite cookies injected by the platform). No-code tools fit for testing an idea, not for running an SME over 5 years.
What happens if I want to leave Pixel Noir?
The service is 100% portable. We hand back your domain name (registered in your name from day one), your content (text, images, customer database), and documentation to transfer hosting. For Studio, the commitment is 6 months. We did our job, we won't hold you hostage.
What is SEO and how long before results?
SEO covers the techniques to make your site appear at the top of Google results without paying for ads. We work on technical structure, content, speed, internal linking and Google Business profiles. Realistic timeline: 3 to 6 months for first rankings on local keywords, 6 to 12 months for competitive ones. Basic SEO (tags, speed, structured data) is included by default in every site we build. The Google Business Profile and month-to-month follow-up belong to Local SEO (€99/month) or Intensive SEO (€199/month).
What is the Google PageSpeed score of Pixel Noir sites?
All delivered sites aim for a high score on the 4 Google PageSpeed Insights axes: performance, accessibility, best practices and SEO. Measured under real 4G mobile conditions, not desktop wifi. We aim for a fast experience everywhere, even on older smartphones.
Are your sites GDPR-compliant?
Yes, by default. Hosting in Frankfurt (Germany, EU), granular consent banner, legal notice and privacy policy custom-written for your activity, processing register provided if you handle customer data. We also configure right-to-be-forgotten and data export endpoints to handle GDPR requests.
Where is my site and data hosted?
Site hosted in Frankfurt (Germany) on professional hosting in Europe. Secure customer database, also in Frankfurt. Regular encrypted backups. No customer data leaves the European Union. GDPR-compliant.
Why a professional @your-domain email?
A contact@your-company.be email inspires 10x more trust than gmail.com or hotmail.com on a quote or business exchange. We set up Microsoft 365 with SPF, DKIM and DMARC authentication so your emails land in inbox not spam, calendar and OneDrive included. Setup from €300, Microsoft 365 subscription then under your name.
Can I edit my site myself after delivery?
With Studio, yes: everything is editable from your phone (text, photos, hours, prices, announcements, catalog). With a classic custom site, no by default: changes go through us (on quote). If you want autonomy without Studio, we can integrate a visual editor for key blocks, quoted separately.
Do you only work in Brussels?
Based in Jette (Brussels), we serve clients across Belgium (Flanders, Wallonia, German-speaking community) and internationally. In-person meetings possible in Brussels; otherwise everything happens via chat.
What is the link between Pixel Noir and the Le Metropole café?
Both are run by the same company, Metropole Inv. SRL, at the same address, avenue Charles Woeste 119 in Jette. Le Metropole is our café, a neighbourhood bar, and it doubles as our meeting point: client meetings happen at the counter, coffee on us. It is also our testing ground, our Playzi digital jukebox runs there in real conditions. What it brings to our web work is hands-on knowledge of the hospitality trade and a genuine local footing in Brussels.
How to get a Pixel Noir quote?
Three ways. 1) The 4-step quote form, « Request a quote » button at the top of every page (3 minutes). 2) Direct email to contact@pixelnoir.dev with your need and sector. 3) The Chatbot bottom right, which qualifies your request and routes you. We get back to you quickly with a quote and a timeline.
What payment methods does Pixel Noir accept?
SEPA bank transfer, credit or debit card, and Bancontact (instant transfer). For building a site: in one or several payments depending on the project, as set in the quote, at no extra cost. For the Studio subscription: one invoice each month, payable within 15 days. Billing in EUR, Belgian VAT applied (Metropole Inv. SRL, BE0633.543.622).
How long to get a quote response?
24 business hours maximum, often same day if the request comes in before 5pm. For simple projects (showcase, pro email): direct quoted estimate. For complex projects (e-commerce, app, custom Studio): quote within 24 hours after a chat brief. No aggressive sales follow-up, you decide afterwards.
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